Major Service Outage

Incident Report for Lime Connect

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 13:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2026 - 12:28 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 10, 2026 - 12:23 UTC

Investigating

We are currently experiencing technical difficulties in our data center, which are affecting all Lime Connect services.

Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will provide an update within the next 60 minutes or as soon as more information becomes available.

We sincerely apologize for the disruption and appreciate your patience and understanding. Please stay tuned to this page for the latest updates.
Posted Nov 10, 2026 - 11:56 UTC
This incident affected: Channels (Website Messenger, WhatsApp, Facebook, SMS, Telegram, Threema, Instagram), Integrations (Inbound Email, AI Automation Hub), and Login, Dashboard, Message Center, API, Analytics.